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Visual Messaging Solutions
Active Voice's Visual Messaging Solutions are a suite of unified messaging and call management modules that can enhance your unified communications system by linking your telephone and your LAN. Instead of listening to calls and messages one-by-one over the telephone, you can work more efficiently by visually managing them right from your desktop. Our Visual Messaging applications are available as optional feature packages with your Active Voice messaging system.

Visual Messaging is for You

Active Voice's Visual Messaging Solutions help streamline your communications so that you can respond quicker to customer requests. These applications are ideal for companies that:
  • Want to increase productivity by managing voice, fax and e-mail messages from the PC
  • Need to improve customer service via real-time call control
  • Desire the ability to change personal mailbox settings from the Web
  • Use Microsoft® Outlook®, Lotus® Notes®, or Novell® GroupWise® e-mail clients

Businesses Face Many Challenges

Businesses today face many challenges, including:
  • Effectively managing the flurry of daily messages that can be burdensome and hinder productivity
  • Providing quality customer service while searching for a particular voice or fax message
  • Missing important phone calls because you are already on the phone
  • Protecting confidential documents that are sent to a public fax machine
  • Remaining accessible and productive from the office and the road

Active Voice Provides the Solution

Active Voice Visual Messaging Solutions can help you increase productivity, improve customer satisfaction, and ultimately affect your bottom line. These applications can also help you:
  • Manage your messages using a familiar e-mail interface with ViewMail
  • Improve productivity by visually managing real-time telephone activity from your desktop with ViewCall
  • Send voice and fax messages to any Internet recipient
  • View and print fax messages from the privacy of your own PC with ViewFax™
  • Customize your personal mailbox settings from a PC-based or Web-based Mailbox Manager tool

Download link for Visual Meesaging Applications

Each client application has a built in Demo mode, which allows you to get to know the programs prior to having a voicemail server installed.